📦 When will my order ship?
We aim to process all orders within 1–3 business days. Once your order ships, you’ll receive a tracking number via email.
📍 How can I track my order?
You’ll receive a shipping confirmation email with a tracking link. You can also visit our Order Status page and enter your order number.
📬 How long does delivery take?
Delivery times depend on your location and selected shipping method. General estimates:
USA: 3–7 business days
Canada: 7–10 business days
International: 10–15 business days
🚛 Do you ship internationally?
Yes! We offer international shipping to select countries. Rates and delivery times are calculated at checkout.
🎯 What if my package is lost or missing?
If your tracking number shows “delivered” but you haven’t received the package:
Check with neighbors or your building manager.
Confirm the shipping address in your order confirmation.
Contact the carrier directly for assistance.
If it’s still missing, please email us at support@fabcohomedecor.com with your order number. We’ll investigate and make it right.
⏱️ Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, we may be able to make changes. Contact us ASAP at support@fabcohomedecor.com.
Orders that have already shipped cannot be changed or cancelled.
📦 What if an item arrives damaged?
We’re so sorry! Please email us within 48 hours of delivery with:
Your order number
Clear photos of the damaged item(s)
We’ll arrange a replacement or refund promptly.
💰 Do you offer free shipping?
Yes — we offer free U.S. shipping on orders over $75.
Other shipping rates are calculated at checkout.
